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Description
Introducing the ultimate self-repairing IT solution tailored for your enterprise. With its remarkable cognitive abilities, HEAL proactively averts IT system failures before they occur, allowing you to devote your attention to other vital areas of your business. In today’s fast-moving environment, merely identifying and reporting incidents post-factum is insufficient. HEAL stands out as a revolutionary IT tool that not only addresses issues but also anticipates and mitigates them through advanced AI algorithms and machine learning techniques, ensuring seamless operations for enterprises. Utilizing an innovative approach known as 'workload-behavior correlation,' HEAL thoroughly examines all elements essential for the efficient functioning of an IT system, including volume, composition, and payload. Whenever it detects any irregular behavior, it promptly initiates either a healing response or a scaling action based on the underlying cause, making it an indispensable asset for modern businesses striving for reliability and efficiency. This proactive strategy empowers organizations to maintain optimal performance and reduce downtime significantly.
Description
Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HEAL Software
Founded
2003
Country
United States
Website
healsoftware.ai/
Vendor Details
Company Name
EXFO
Founded
1985
Country
Canada
Website
www.exfo.com/en/products/service-assurance-platform/nova-sensai/
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions