Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.

Description

Samdesk operates as a global platform for monitoring disruptions, leveraging both big data and artificial intelligence to enhance safety and readiness. By providing real-time alerts during crises, we empower organizations to safeguard their personnel, assets, and reputation. Our AI-driven tool ensures that you receive prompt notifications when emergencies arise, utilizing vast amounts of data to keep you informed. With our service, you gain immediate insights through images, videos, and relevant events alongside updates on traffic and weather conditions. This enables you to respond more efficiently and intelligently, thanks to features such as asset monitoring, tailored event reports, and advanced filtering options. Our cutting-edge AI technology allows Samdesk users to receive alerts approximately 45 minutes faster than they would via conventional media outlets. You can choose how you wish to receive these critical notifications—whether through your mobile device, email, Slack, or other platforms. Quickly verify information with our curated incident summaries, complete with visual evidence, ensuring that you stay ahead of potential disruptions. We are committed to enhancing your situational awareness and decision-making capabilities during critical moments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Apache Kafka Yes 
Azure Monitor Yes 
Datadog Yes 
Dynatrace Yes 
Google Cloud Platform Yes 
HCL BigFix AEX Yes 
HCL iObserve Yes 
Microsoft System Center Operations Manager (SCOM) Yes 
Nagios Core Yes 
New Relic Yes 
OpenNMS Yes 
RabbitMQ Yes 
ScienceLogic Yes 
ServiceNow Yes 
Slack No 
Splunk AppDynamics Yes 
Splunk Enterprise Yes 
Sumo Logic Yes 
Syslog-ng Yes 
Zabbix Yes 

Integrations

Apache Kafka No 
Azure Monitor No 
Datadog No 
Dynatrace No 
Google Cloud Platform No 
HCL BigFix AEX No 
HCL iObserve No 
Microsoft System Center Operations Manager (SCOM) No 
Nagios Core No 
New Relic No 
OpenNMS No 
RabbitMQ No 
ScienceLogic No 
ServiceNow No 
Slack Yes 
Splunk AppDynamics No 
Splunk Enterprise No 
Sumo Logic No 
Syslog-ng No 
Zabbix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Vendor Details

Company Name

Samdesk

Founded

2013

Country

United Kingdom

Website

www.samdesk.io

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Alternatives

Alternatives

WatchKeeper Reviews

WatchKeeper

WatchKeeper International