Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.
Description
With the rising demand for data and digital services, operators are perpetually navigating the challenge of investing in networks, spectrum, software, and services. This situation forces them to juggle numerous distinct vendor ecosystems, which often creates a convoluted network of silos linked by cumbersome manual processes. Such intricacy can complicate the ability to capture, correlate, track, and bill for specific usage events effectively. Globally, telecom subscribers generate billions of network events each day, and every call, text, email, or download can produce hundreds of individual events that must be managed. Furthermore, the escalating volume and complexity of these events continue to grow, driven by the constant introduction of new services, content, partners, and devices, making the management of these systems increasingly challenging. Consequently, operators must find innovative solutions to streamline these processes and enhance operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon CloudWatch
Yes
Azure Monitor
Yes
Datadog
Yes
Dynatrace
Yes
Google Cloud Platform
Yes
Grafana Cloud
Yes
HCL BigFix AEX
Yes
HCL iObserve
Yes
LogicMonitor
Yes
Microsoft System Center Operations Manager (SCOM)
Yes
Integrations
Amazon CloudWatch
No
Azure Monitor
No
Datadog
No
Dynatrace
No
Google Cloud Platform
No
Grafana Cloud
No
HCL BigFix AEX
No
HCL iObserve
No
LogicMonitor
No
Microsoft System Center Operations Manager (SCOM)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HCLSoftware
Website
www.hcl-software.com
Vendor Details
Company Name
Mobileum
Country
United States
Website
www.mobileum.com
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
No
Ticket Management
Yes
Product Features
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No