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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.

Description

With the rising demand for data and digital services, operators are perpetually navigating the challenge of investing in networks, spectrum, software, and services. This situation forces them to juggle numerous distinct vendor ecosystems, which often creates a convoluted network of silos linked by cumbersome manual processes. Such intricacy can complicate the ability to capture, correlate, track, and bill for specific usage events effectively. Globally, telecom subscribers generate billions of network events each day, and every call, text, email, or download can produce hundreds of individual events that must be managed. Furthermore, the escalating volume and complexity of these events continue to grow, driven by the constant introduction of new services, content, partners, and devices, making the management of these systems increasingly challenging. Consequently, operators must find innovative solutions to streamline these processes and enhance operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon CloudWatch Yes 
Azure Monitor Yes 
Datadog Yes 
Dynatrace Yes 
Google Cloud Platform Yes 
Grafana Cloud Yes 
HCL BigFix AEX Yes 
HCL iObserve Yes 
LogicMonitor Yes 
Microsoft System Center Operations Manager (SCOM) Yes 
Nagios Core Yes 
New Relic Yes 
OpenNMS Yes 
RabbitMQ Yes 
ScienceLogic Yes 
ServiceNow Yes 
Splunk AppDynamics Yes 
Splunk Enterprise Yes 
Syslog-ng Yes 
Zabbix Yes 

Integrations

Amazon CloudWatch No 
Azure Monitor No 
Datadog No 
Dynatrace No 
Google Cloud Platform No 
Grafana Cloud No 
HCL BigFix AEX No 
HCL iObserve No 
LogicMonitor No 
Microsoft System Center Operations Manager (SCOM) No 
Nagios Core No 
New Relic No 
OpenNMS No 
RabbitMQ No 
ScienceLogic No 
ServiceNow No 
Splunk AppDynamics No 
Splunk Enterprise No 
Syslog-ng No 
Zabbix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Vendor Details

Company Name

Mobileum

Country

United States

Website

www.mobileum.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

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