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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.

Description

A centralized approach driven by AI and machine learning is designed to handle vast quantities of IT-related data sourced from various platforms. This approach enhances the responsiveness of multiple teams to outages and performance issues while ensuring seamless interaction with IT service management technologies. By employing AIOps, organizations can effectively address daily IT operational challenges on a large scale, utilizing a range of advanced techniques such as machine learning, network science, combinatorial optimization, and additional computational methods. AIOps equips enterprises to manage an extensive array of IT management tasks, which includes intelligent alerting, correlating alerts, escalating alerts, automating remediation, investigating root causes, and optimizing capacity. Implementing a structured framework enables the proactive refinement of processes, resources, personnel, information, and communication channels. Continuous oversight and optimization of operations are essential, allowing for 24/7 management of IT functions. Additionally, establishing effective processes helps minimize the disruptive noise that often accompanies incident occurrences, ultimately leading to a more streamlined IT environment. This comprehensive strategy can significantly enhance overall operational efficiency and reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Apache Kafka Yes 
Azure Monitor Yes 
Datadog Yes 
Dynatrace Yes 
Google Cloud Platform Yes 
Grafana Cloud Yes 
HCL BigFix AEX Yes 
HCL BigFix Service Management Yes 
HCL iObserve Yes 
LogicMonitor Yes 
Microsoft System Center Operations Manager (SCOM) Yes 
Nagios Core Yes 
New Relic Yes 
OpenNMS Yes 
RabbitMQ Yes 
ServiceNow Yes 
Splunk AppDynamics Yes 
Splunk Enterprise Yes 
Sumo Logic Yes 
Syslog-ng Yes 

Integrations

Apache Kafka No 
Azure Monitor No 
Datadog No 
Dynatrace No 
Google Cloud Platform No 
Grafana Cloud No 
HCL BigFix AEX No 
HCL BigFix Service Management No 
HCL iObserve No 
LogicMonitor No 
Microsoft System Center Operations Manager (SCOM) No 
Nagios Core No 
New Relic No 
OpenNMS No 
RabbitMQ No 
ServiceNow No 
Splunk AppDynamics No 
Splunk Enterprise No 
Sumo Logic No 
Syslog-ng No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Vendor Details

Company Name

Infraon

Founded

2021

Country

United States

Website

infraon.io/infraon-aiops.html

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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