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Average Ratings 1 Rating

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support

Description

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.

Description

IBM® Netcool® Operations Insight, enhanced by AI and machine learning, significantly minimizes event noise by automatically categorizing related events and offering pertinent context for quicker resolutions, enabling you to operate more efficiently. It presents a unified perspective across local, cloud, and hybrid settings while delivering actionable insights into the performance of services alongside their dynamic network and IT infrastructures. With this tool, you can modernize and streamline your IT operations, gaining deeper insight into rapidly changing environments, and it also supports containerized deployment on IBM Cloud Private for added flexibility and scalability. This integration of advanced technologies not only simplifies workflows but also empowers teams to respond more proactively to emerging challenges.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon CloudWatch Yes 
Apache Kafka Yes 
Azure Monitor Yes 
Datadog Yes 
Dynatrace Yes 
Google Cloud Platform Yes 
Grafana Cloud Yes 
HCL BigFix Service Management Yes 
LogicMonitor Yes 
Microsoft System Center Operations Manager (SCOM) Yes 
New Relic Yes 
OpenNMS Yes 
Origina No 
ScienceLogic Yes 
ServiceNow Yes 
Splunk AppDynamics Yes 
Splunk Enterprise Yes 
Syslog-ng Yes 
TierOne Service Assurance No 
Zabbix Yes 

Integrations

Amazon CloudWatch No 
Apache Kafka No 
Azure Monitor No 
Datadog No 
Dynatrace No 
Google Cloud Platform No 
Grafana Cloud No 
HCL BigFix Service Management No 
LogicMonitor No 
Microsoft System Center Operations Manager (SCOM) No 
New Relic No 
OpenNMS No 
Origina Yes 
ScienceLogic No 
ServiceNow No 
Splunk AppDynamics No 
Splunk Enterprise No 
Syslog-ng No 
TierOne Service Assurance Yes 
Zabbix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/us-en/marketplace/it-operations-management

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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