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ease
features
design
support

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Write a Review

Description

The Healthcheck and Runbook Optimizer empowers IT Administrators to effortlessly track server health and execute informed recovery measures through tailored Runbooks. This robust suite features HCL Workload Automation, HCL Clara, and HCL HERO, which collectively streamline operations. By minimizing manual tasks and reducing server downtime, HCL HERO significantly enhances IT operational efficiency across organizations. This tool seamlessly merges centralized application monitoring with runbook automation, providing a unified access point to identify misconfigurations, performance issues, or infrastructure challenges across various environments. Users gain instant insights into the current situation and specific actions required through a clear, visually appealing dashboard. Furthermore, HCL HERO simplifies the integration of a runbook library, allowing for personalized monitoring and key performance indicators (KPIs), ensuring that administrators can respond swiftly to any emerging issues. Overall, the solution serves as a comprehensive tool for optimizing IT management and operational responsiveness.

Description

ip·Solis serves as a comprehensive, self-hosted solution for managing the entire lifecycle of IT assets, integrating self-service capabilities and automation to bridge the gap between a CMDB, IAM/HR systems, and provisioning runbooks. Through a user-friendly self-service portal that utilizes Entra ID SSO, employees can easily request Virtual Desktop Instances (VDIs), shared desktops, Software as a Service (SaaS), or any other IT asset, while managers can approve these requests with a single click, incorporating features like multi-approver quorums, conditional rules, and delegation for out-of-office scenarios. Chained PowerShell 7 runbooks facilitate automated provisioning, interfacing seamlessly with Active Directory, SCCM, XenServer, and VMware. The platform ensures comprehensive asset management throughout their entire lifecycle, including options for pooled or personal assignments, quota management, expiration tracking, and recycling workflows. Built-in compliance measures include access certification aligned with standards such as ISO 27001, SOX, and PCI, an append-only audit log, SCIM 2.0 support, and automated leaver processes through HR webhooks. Additionally, cost reporting features enable tracking of expenditures by provider, consumer, and department, providing valuable insights into resource allocation. With an API-first design, ip·Solis can be deployed swiftly within an afternoon using Docker, whether on-premises or in an air-gapped environment, making it an efficient choice for organizations seeking to streamline their IT asset management. This versatility allows businesses to adapt quickly to changing needs and maintain control over their IT resources effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€2,988/year (commercial lic)
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCLSoftware

Founded

1991

Country

India

Website

www.hcltechsw.com/products/hero

Vendor Details

Company Name

XenPool GmbH

Founded

2013

Country

Germany

Website

xenpool.de

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Alternatives

Alternatives

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