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Average Ratings 0 Ratings
Description
The Healthcheck and Runbook Optimizer empowers IT Administrators to effortlessly track server health and execute informed recovery measures through tailored Runbooks. This robust suite features HCL Workload Automation, HCL Clara, and HCL HERO, which collectively streamline operations. By minimizing manual tasks and reducing server downtime, HCL HERO significantly enhances IT operational efficiency across organizations. This tool seamlessly merges centralized application monitoring with runbook automation, providing a unified access point to identify misconfigurations, performance issues, or infrastructure challenges across various environments. Users gain instant insights into the current situation and specific actions required through a clear, visually appealing dashboard. Furthermore, HCL HERO simplifies the integration of a runbook library, allowing for personalized monitoring and key performance indicators (KPIs), ensuring that administrators can respond swiftly to any emerging issues. Overall, the solution serves as a comprehensive tool for optimizing IT management and operational responsiveness.
Description
ip·Solis serves as a comprehensive, self-hosted solution for managing the entire lifecycle of IT assets, integrating self-service capabilities and automation to bridge the gap between a CMDB, IAM/HR systems, and provisioning runbooks. Through a user-friendly self-service portal that utilizes Entra ID SSO, employees can easily request Virtual Desktop Instances (VDIs), shared desktops, Software as a Service (SaaS), or any other IT asset, while managers can approve these requests with a single click, incorporating features like multi-approver quorums, conditional rules, and delegation for out-of-office scenarios. Chained PowerShell 7 runbooks facilitate automated provisioning, interfacing seamlessly with Active Directory, SCCM, XenServer, and VMware. The platform ensures comprehensive asset management throughout their entire lifecycle, including options for pooled or personal assignments, quota management, expiration tracking, and recycling workflows. Built-in compliance measures include access certification aligned with standards such as ISO 27001, SOX, and PCI, an append-only audit log, SCIM 2.0 support, and automated leaver processes through HR webhooks. Additionally, cost reporting features enable tracking of expenditures by provider, consumer, and department, providing valuable insights into resource allocation. With an API-first design, ip·Solis can be deployed swiftly within an afternoon using Docker, whether on-premises or in an air-gapped environment, making it an efficient choice for organizations seeking to streamline their IT asset management. This versatility allows businesses to adapt quickly to changing needs and maintain control over their IT resources effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€2,988/year (commercial lic)
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HCLSoftware
Founded
1991
Country
India
Website
www.hcltechsw.com/products/hero
Vendor Details
Company Name
XenPool GmbH
Founded
2013
Country
Germany
Website
xenpool.de
Product Features
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management