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Description
The Healthcheck and Runbook Optimizer empowers IT Administrators to effortlessly track server health and execute informed recovery measures through tailored Runbooks. This robust suite features HCL Workload Automation, HCL Clara, and HCL HERO, which collectively streamline operations. By minimizing manual tasks and reducing server downtime, HCL HERO significantly enhances IT operational efficiency across organizations. This tool seamlessly merges centralized application monitoring with runbook automation, providing a unified access point to identify misconfigurations, performance issues, or infrastructure challenges across various environments. Users gain instant insights into the current situation and specific actions required through a clear, visually appealing dashboard. Furthermore, HCL HERO simplifies the integration of a runbook library, allowing for personalized monitoring and key performance indicators (KPIs), ensuring that administrators can respond swiftly to any emerging issues. Overall, the solution serves as a comprehensive tool for optimizing IT management and operational responsiveness.
Description
Store, optimize, and safeguard your essential applications and data through managed hosting at a premier global data center or at your preferred location. This service offers a scalable, hands-off infrastructure designed to adapt as your business grows. Your critical applications and data are fine-tuned for both performance and dependability, with proactive monitoring in place to maintain security and operational continuity. Acquire the necessary hardware, power, and bandwidth now, with the flexibility to incorporate additional services as your organization expands. Enjoy the reassurance that comes from redundant systems, layered security measures, and round-the-clock monitoring. By utilizing managed hosting, you can eliminate the capital and operational costs related to running and staffing an in-house data center. Additionally, a dedicated customer service manager is at your disposal, ensuring 24/7 support with rapid response times. The service employs a runbook-based methodology and offers trend analysis alongside engineering consulting to enhance your operational efficiency. This holistic approach not only meets your current needs but also prepares your enterprise for future challenges.
API Access
Has API
API Access
Has API
Integrations
Lumen Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HCLSoftware
Founded
1991
Country
India
Website
www.hcltechsw.com/products/hero
Vendor Details
Company Name
Lumen
Founded
2020
Country
United States
Website
www.lumen.com/en-us/managed-it-services/managed-hosting-services.html