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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HALO is an essential component of your operations, serving as a robust Business Management Platform (BMP) hosted in the cloud. This platform employs a strategic methodology to oversee every revenue-generating facet of your enterprise. With HALO at your disposal, you can effectively manage all aspects that contribute to your income, which encompasses your team of instructors, scheduling range time, organizing courses, handling rentals, managing memberships, and overseeing your apparel line. Additionally, it allows for customers to sign waivers and store them online for convenient access. The Business Manager facilitates the establishment of all pertinent social media accounts, enhancing your online presence. You can effortlessly run promotions through your website, supported by our marketing expertise. Furthermore, we will create and implement email campaigns directed at your entire mailing list, ensuring that your outreach is comprehensive. We take care of everything so that your representatives can focus on what truly matters, while we keep an eye on all the details and manage them efficiently. This way, you can concentrate on growing your business without being burdened by administrative tasks.

Description

Thread is the no-code AI Service Desk built specifically for Managed Service Providers (MSPs) who want to modernize operations without adding overhead. It combines conversational AI, triage automation, and unified chat tools into a single platform that connects seamlessly with your PSA systems like ConnectWise, Halo, and Autotask. In just 30 minutes, MSPs can deploy AI agents that automatically handle intake, prioritize tickets, assign categories, and complete time entries. The result: technicians gain back valuable hours, with response times improving up to 5x and resolution times reduced by 78%. Thread’s intuitive inbox interface eliminates refreshes and syncs every ticket, conversation, and update across platforms like Teams, Slack, and Messenger. Its Planner view allows easy scheduling, thread management, and collaboration—all in real time. With agentic triage, you don’t just automate tickets—you deliver smarter, faster service experiences that scale with your business. Designed for modern MSPs, Thread is the ultimate operating system for high-performing service teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Autotask PSA
ConnectWise PSA
HaloPSA

Integrations

Autotask PSA
ConnectWise PSA
HaloPSA

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HALO Range Solutions

Country

United States

Website

www.halorangesolutions.com

Vendor Details

Company Name

Thread Magic

Founded

2019

Country

United States

Website

www.getthread.com

Product Features

Firearms

ATF Compliance
Accounting / ERP
Analytics / Reporting
Audit Trail
Background Check
Barcode Scanning / Printing
CRM
Electronic 4473
Electronic Bound Book
FFL
For Shooting Instructors
For Shooting Ranges
Inventory Management
Point of Sale (POS)
Purchasing / Procurement
eCommerce / Online Sales
eZ Check Verification

Product Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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