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Average Ratings 0 Ratings
Description
HALO is an essential component of your operations, serving as a robust Business Management Platform (BMP) hosted in the cloud. This platform employs a strategic methodology to oversee every revenue-generating facet of your enterprise. With HALO at your disposal, you can effectively manage all aspects that contribute to your income, which encompasses your team of instructors, scheduling range time, organizing courses, handling rentals, managing memberships, and overseeing your apparel line. Additionally, it allows for customers to sign waivers and store them online for convenient access. The Business Manager facilitates the establishment of all pertinent social media accounts, enhancing your online presence. You can effortlessly run promotions through your website, supported by our marketing expertise. Furthermore, we will create and implement email campaigns directed at your entire mailing list, ensuring that your outreach is comprehensive. We take care of everything so that your representatives can focus on what truly matters, while we keep an eye on all the details and manage them efficiently. This way, you can concentrate on growing your business without being burdened by administrative tasks.
Description
HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Amazon Seller Central
ChatGPT
Cisco CX Cloud
ConnectWise Automate
Device42
Forethought
Lansweeper
Mattermost
Okta
Integrations
Active Directory
Amazon Seller Central
ChatGPT
Cisco CX Cloud
ConnectWise Automate
Device42
Forethought
Lansweeper
Mattermost
Okta
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
£59 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HALO Range Solutions
Country
United States
Website
www.halorangesolutions.com
Vendor Details
Company Name
HaloCRM
Country
United Kingdom
Website
halocrm.io
Product Features
Firearms
ATF Compliance
Accounting / ERP
Analytics / Reporting
Audit Trail
Background Check
Barcode Scanning / Printing
CRM
Electronic 4473
Electronic Bound Book
FFL
For Shooting Instructors
For Shooting Ranges
Inventory Management
Point of Sale (POS)
Purchasing / Procurement
eCommerce / Online Sales
eZ Check Verification
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management