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Description
Our easy-to use web app is your digital assistant, providing all the info your guests need day or night. This means less time spent answering questions and more time to be happy. Guidey™, the web app, allows you to add personal touches to ensure a 5-star service every time. You can upload a video showing how your washing machine operates, or link to a map to your favorite restaurant. A dedicated guest marketing area helps you to secure repeat direct bookings, promote your other places and give you an edge over your competition. Setup your Guidey™ in under 5 minutes, using our simple, intuitive online dashboard. You can add maps, videos, photos, and pdfs to your Guidey™ or write descriptions. After you've finished the setup, you'll be given a unique link for your property's guidey™. You can share this link with guests by email, WhatsApp or other methods.
Description
At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Google Maps
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
Integrations
Facebook Messenger
Google Maps
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
Pricing Details
$7.99 per month per property
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guidey
Country
United Kingdom
Website
guideyapp.com
Vendor Details
Company Name
MS Shift
Founded
2005
Country
United States
Website
ms-concierge.com
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
