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Description
Guided is an online platform designed for managing retreats, catering to leaders, wellness professionals, facilitators, and venue operators. It integrates retreat bookings with guest management through features such as customized booking pages, package options, intake forms, waivers, scheduling, preparatory resources, and approval processes. Providers can efficiently handle guest communications, allocate rooms and accommodations, manage availability, and synchronize dates. The platform also facilitates guest payments via Stripe and offers participants a dashboard to complete necessary tasks and access retreat details. Additionally, Shared Workspaces enable providers to collaborate with team members and co-hosts or venues, while administrative tools assist in client management, template creation, and reporting. Guided is specifically tailored for both businesses and individual professionals organizing retreats and wellness events, with access for providers granted upon application and approval. This ensures that only qualified individuals and organizations can utilize the platform's comprehensive features for their retreat needs.
Description
World-class product, world-class support. We go the extra mile to make sure you are able to provide the best service for your guests. For any business. Motels, resorts and hotels. We have a solution for you, no matter how many rooms you have. Our implementation professionals will work closely with you to ensure that our solutions are a good fit for your business. We will show how to use our tools to save you time and make more money from each guest transaction. It doesn't have to be difficult to change software. Our work is guaranteed. We guarantee your complete satisfaction or we will return your money. Motels, resorts and boutique hotels are all options. We have a solution for you, no matter how many rooms you have. Our solutions can manage your reservations, deposits and check-outs, guest files, payments, sales, audit reports, and guest folios.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
QuickBooks Online
No
Sage 100
No
Stripe
Yes
protel MICE
No
Integrations
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
QuickBooks Online
Yes
Sage 100
Yes
Stripe
No
protel MICE
Yes
Pricing Details
Provider subscriptions auto-renew monthly until canceled; cancellation takes effect at the end of the current billing period, with no prorated refunds.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Guided
Website
www.guided.co
Vendor Details
Company Name
Smart Hotel Software
Founded
1990
Country
Canada
Website
www.smarthotelsoftware.com
Product Features
Product Features
Channel Management
Campaign Management
Yes
Channel Analytics
No
Incentive Management
Yes
Inventory Control
No
Lead Management
No
Opportunity Management
Yes
Order Management
Yes
Partner Management
No
Product Management
Yes
Reseller Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
