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Description
Guestara is an innovative platform that leverages AI technology to enhance guest management for hotels, resorts, hostels, short-term rentals, and expanding hotel chains by digitizing and optimizing the entire guest experience, from the initial booking to the period following their stay. Instead of replacing a property's existing management system, it integrates seamlessly, providing a contemporary interface that complements the tools hotels already utilize.
Key functionalities of Guestara include rapid, contactless check-in through AI-driven ID scanning in approximately 30 seconds, alongside user-friendly registration options via self-service kiosks and tablets; a fully operational AI chatbot that is available around the clock and tailored to the specific data of each property; and a consolidated inbox that merges communications from WhatsApp, email, SMS, and social media into a single, accessible view. Additionally, the platform features AI-enhanced upselling opportunities, in-room dining and food & beverage ordering, integrated payment solutions, automated collection of guest reviews, tracking of guest sentiments, keyless entry compatible with over 50 smart lock brands, and a personalized guest application hosted on the hotel's own website, ensuring a cohesive and modern guest experience. This comprehensive approach not only streamlines operations but also enriches the overall guest interaction, making it a vital tool for modern hospitality management.
Description
ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product.
ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel.
ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AWS Amplify
AWS Backup
Azure Application Gateway
Cloudbeds
Facebook Messenger
Google
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp
Integrations
AWS Amplify
AWS Backup
Azure Application Gateway
Cloudbeds
Facebook Messenger
Google
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
5usd/per room/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
icibot
Founded
2016
Country
Turkey
Website
icibot.com/en/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Alternatives
No Alternatives
