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Description
Guestara is an innovative platform that leverages AI technology to enhance guest management for hotels, resorts, hostels, short-term rentals, and expanding hotel chains by digitizing and optimizing the entire guest experience, from the initial booking to the period following their stay. Instead of replacing a property's existing management system, it integrates seamlessly, providing a contemporary interface that complements the tools hotels already utilize.
Key functionalities of Guestara include rapid, contactless check-in through AI-driven ID scanning in approximately 30 seconds, alongside user-friendly registration options via self-service kiosks and tablets; a fully operational AI chatbot that is available around the clock and tailored to the specific data of each property; and a consolidated inbox that merges communications from WhatsApp, email, SMS, and social media into a single, accessible view. Additionally, the platform features AI-enhanced upselling opportunities, in-room dining and food & beverage ordering, integrated payment solutions, automated collection of guest reviews, tracking of guest sentiments, keyless entry compatible with over 50 smart lock brands, and a personalized guest application hosted on the hotel's own website, ensuring a cohesive and modern guest experience. This comprehensive approach not only streamlines operations but also enriches the overall guest interaction, making it a vital tool for modern hospitality management.
Description
WISH is a comprehensive hotel front desk software that seamlessly integrates all essential functions into one platform, enhancing efficiency for users. By providing additional tools and streamlined data access, it simplifies navigation and allows staff to achieve more with reduced effort. Prologic First offers WISH to clients, whether they operate multiple properties or are standalone hotels. The WISH PMS also incorporates contactless features for guests, allowing them to manage their profiles, confirm registration, view bills, utilize express checkout, settle payments, and provide feedback—all from their mobile devices. This software company develops and markets modern hospitality solutions that are technologically advanced, integrated, robust, and economically viable on a global scale. Furthermore, WISH enables real-time management of hotel room rates with a direct two-way connection to various booking channels. Guests are encouraged to make direct bookings through the hotel’s website, receiving instant confirmations, which ultimately helps to decrease reliance on OTAs and their associated commissions. Overall, WISH not only enhances the guest experience but also streamlines operations for hotel staff, fostering a more efficient working environment.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Cloudbeds
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
PROLOGIC FIRST
Founded
1997
Country
India
Website
www.prologicfirst.com/hotelsoftware/hotel-front-office-software.html
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Alternatives
No Alternatives