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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
Transform your reception into a virtual experience while enhancing your guests' stay with seamless contactless check-in and entry using a virtual key. With Vikey4 domotics, you can minimize waste and reduce energy expenses by implementing automatic settings that deactivate heating and cooling systems when guests vacate the premises. This advanced automation system not only boosts safety in hotels, B&Bs, or apartments but also ensures that both you and your guests receive real-time alerts to address situations such as smoke, flooding, or excessive noise that may disrupt the surrounding area. Each reservation triggers the creation of a unique, time-sensitive access code through Vikey, eliminating the need for physical keys and streamlining the access process. Additionally, you can keep a close watch on noise levels, receiving notifications whenever they surpass your predetermined thresholds, thus maintaining a peaceful environment for everyone involved. This innovative approach not only enhances guest convenience but also fosters a more responsible relationship with your neighborhood.
API Access
Has API
API Access
Has API
Integrations
Beds24
Cloudbeds
Mews
Stripe
Avantio
Cashfree Payments
Guesty
Hotelogix
Lodgify
Magarental
Integrations
Beds24
Cloudbeds
Mews
Stripe
Avantio
Cashfree Payments
Guesty
Hotelogix
Lodgify
Magarental
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
€4.90 per apartment per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Vikey
Founded
2016
Country
Italy
Website
vikey.it/en/home-page/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
