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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
SuiteOp is a comprehensive cloud-based platform that streamlines and automates guest operations for short-term rentals, vacation homes, and boutique hotels, effectively eliminating the reliance on various disconnected tools by consolidating operations, guest experiences, and smart device oversight into a singular platform. It facilitates essential guest workflows, including automated check-in and check-out processes, branded self-service portals, upselling opportunities, and dynamic communication, while seamlessly integrating with property management systems and IoT technology like smart locks, thermostats, and sensors for enhanced access control, unit monitoring, and security management. In addition to these features, SuiteOp offers AI-powered guest verification, as well as task and staff management tools tailored for housekeeping and maintenance teams, complemented by real-time analytics and reporting capabilities that enable operators to monitor performance, improve operational efficiency, increase guest engagement, and identify revenue opportunities. This all-in-one solution not only simplifies the management process but also enhances the overall guest experience, ensuring a smoother operation for hospitality providers.
API Access
Has API
API Access
Has API
Integrations
Cloudbeds
Mews
Salto
Stripe
Airbnb
Cashfree Payments
Google Cloud Platform
Hospitable
Hostfully
Hotelogix
Integrations
Cloudbeds
Mews
Salto
Stripe
Airbnb
Cashfree Payments
Google Cloud Platform
Hospitable
Hostfully
Hotelogix
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
SuiteOp
Founded
2023
Country
United States
Website
suiteop.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
