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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
SmartButler® offers a dependable, user-friendly system for desktops and smartphones tailored specifically for resorts, hotels, buildings, and various facilities. It empowers managers with comprehensive oversight of services and staff, enabling employees to focus entirely on guest and tenant needs. By integrating with your PMS system, SmartButler® facilitates the seamless exchange of vital information and ensures synchronization. You can manage, monitor, handle, escalate, follow up, report, and analyze all guest-related activities in real time. This innovative approach significantly enhances the management and oversight of guest services. Additionally, it allows service providers to elevate guest experiences while working more efficiently and intelligently. Management also benefits from valuable tools and analytics to assess the quality of service provided effectively. Ultimately, SmartButler® revolutionizes the way hospitality services are delivered and monitored.
API Access
Has API
API Access
Has API
Integrations
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Innspire
Instagram
LINE
Mews
Microsoft Outlook
Integrations
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Innspire
Instagram
LINE
Mews
Microsoft Outlook
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
JAYBEE Systems
Website
www.jaybee.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
