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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
Patel HMS is a cloud-based software solution specifically developed to streamline hotel operations for a variety of accommodations including independent hotels, motels, resorts, inns, villas, guest houses, and vacation rentals. This comprehensive platform enables hotel owners and their teams to efficiently handle reservations, manage front desk activities, oversee housekeeping tasks, facilitate guest check-in/check-out, monitor room availability, regulate pricing, manage staff, generate reports, and process payments all from a unified dashboard.
Additionally, Patel HMS provides features such as OTA channel management, intelligent guest ID scanning, real-time reporting capabilities, management of multiple properties, and secure access via the cloud. With its user-friendly interface and automation functionalities, Patel HMS significantly boosts operational efficiency, minimizes manual tasks, and enhances the overall experience for guests. This makes it an invaluable tool for anyone in the hospitality industry looking to optimize their services and improve guest satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Integrations
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
Free Version
Pricing Details
Contact for Pricing
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Patel HMS
Founded
2020
Country
United States
Website
www.patelhms.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Alternatives
Alternatives
No Alternatives