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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
Mews is a cloud-based property software that allows hotels, hostels, and properties to automate their operations so that they can concentrate on their guests.
Our open platform makes it easy to plug in your favorite apps, and manage your PMS from any device at any time. It's important to be connected to a network of products that adapts to changing technology in today's world.
Mews' mission helps hostels and hotels automate their operations so that they can concentrate on their guests, which has been the goal of the industry since its inception. We want to create a nervous system that hotels can use for all their guest and host apps. Hoteliers had to rely on a closed, one-stop-shop PMS that was offered by incumbent players, who have been agnostic towards the hospitality industry for many years.
API Access
Has API
No
API Access
Has API
No
Integrations
Cashfree Payments
Yes
Cendyn Revintel
No
Civitfun
No
Cloudbeds
Yes
Duve
No
Enso Connect
No
HotelPartner Yield Management
No
Juyo Analytics
No
MeetingPackage
No
Mews
Yes
Integrations
Cashfree Payments
No
Cendyn Revintel
Yes
Civitfun
Yes
Cloudbeds
No
Duve
Yes
Enso Connect
Yes
HotelPartner Yield Management
Yes
Juyo Analytics
Yes
MeetingPackage
Yes
Mews
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Pricing Details
€7.01 per room per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Mews Systems
Founded
2012
Country
Netherlands
Website
mewssystems.com/en/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
No
Dorms
Yes
Employee Management
Yes
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
