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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack. The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands. It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.

Description

HK Task lists. PMS updates. Minibar logs. Linen inventories. Discrepancy monitoring. Lost and found items. Room priorities. Do Not Disturb statuses. Urgent room requests. Intrigued? There’s even more to discover. The many nuances and details can certainly keep you awake at night, especially when striving for a flawless and immaculate hotel environment before it opens its doors. With MessageBox Snagging, you have a dedicated platform to express all your concerns, ensuring nothing is overlooked. Reach out to learn more about our distinctive snagging reports. MessageBox equips you to oversee all Guest Requests and Hotel Internal Tasks, promoting the highest standards of Guest Satisfaction. The entire interface of MessageBox is chat-based, making communication straightforward. Each request or task is formatted as a clear and concise chat message. Regardless of whether you hold the position of Supervisor or Runner, you can efficiently handle all your responsibilities through intuitive dashboards that provide a thorough overview of each job's status. Moreover, this streamlined approach enhances collaboration among team members, fostering a more cohesive working environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
OKKAMI
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

Integrations

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
OKKAMI
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

Pricing Details

$99/month
Free Trial
Free Version

Pricing Details

$75 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Guestara

Founded

2024

Country

India

Website

www.guestara.com

Vendor Details

Company Name

Getmymessage

Founded

2015

Country

United Arab Emirates

Website

getmymessage.co

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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