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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
The Property Management System (PMS) now incorporates revenue management capabilities, making it simpler to optimize rates with the smart pricing tool. MasterYield's Check In Express has been enhanced with features like document scanning, personalized document display, and digital signature capture. Designed with innovation and user-friendliness in mind, this system streamlines the check-in experience, ultimately saving time for your guests. The MasterYield document scanner can easily and instantly capture the DNI or Passport information of guests, storing it directly within the customer's file in the PMS. This functionality also extends to scanning documents for all companions traveling with the guest. The entire process can be completed effortlessly from a mobile device, eliminating the need for a separate application. Furthermore, the updated Check In Express allows for the customization of various documents, including privacy policies, internal regulations, health safety protocols, and welcome messages, all available in multiple languages, enhancing the overall guest experience. This innovative approach not only improves efficiency but also adds a personal touch to the hospitality experience.
API Access
Has API
API Access
Has API
Integrations
Beds24
Cloudbeds
Duve
Gmail
Hotelinking
Hotelogix
Instagram
LINE
LoungeUp
Mews
Integrations
Beds24
Cloudbeds
Duve
Gmail
Hotelinking
Hotelogix
Instagram
LINE
LoungeUp
Mews
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
MasterYield
Founded
2013
Country
Spain
Website
www.masteryield.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
