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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
The Property Management System (PMS) now incorporates revenue management capabilities, making it simpler to optimize rates with the smart pricing tool. MasterYield's Check In Express has been enhanced with features like document scanning, personalized document display, and digital signature capture. Designed with innovation and user-friendliness in mind, this system streamlines the check-in experience, ultimately saving time for your guests. The MasterYield document scanner can easily and instantly capture the DNI or Passport information of guests, storing it directly within the customer's file in the PMS. This functionality also extends to scanning documents for all companions traveling with the guest. The entire process can be completed effortlessly from a mobile device, eliminating the need for a separate application. Furthermore, the updated Check In Express allows for the customization of various documents, including privacy policies, internal regulations, health safety protocols, and welcome messages, all available in multiple languages, enhancing the overall guest experience. This innovative approach not only improves efficiency but also adds a personal touch to the hospitality experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Beds24
Yes
Cloudbeds
Yes
Duve
No
Gmail
Yes
Hotelinking
No
Hotelogix
Yes
Instagram
Yes
LINE
Yes
Lybra Assistant
No
Microsoft Outlook
Yes
Integrations
Beds24
No
Cloudbeds
No
Duve
Yes
Gmail
No
Hotelinking
Yes
Hotelogix
No
Instagram
No
LINE
No
Lybra Assistant
Yes
Microsoft Outlook
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
MasterYield
Founded
2013
Country
Spain
Website
www.masteryield.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
