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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
MAIS Hospitality provides a robust suite of solutions that can effectively tackle a variety of business needs and organizational structures, as well as the challenges posed by a constantly evolving market landscape. Regardless of whether you manage a single property or a global hotel chain, the MAIS Hospitality Suite is tailored to cater to your specific requirements. It is meticulously crafted to fulfill the distinct needs of hotels, resorts, conference centers, and wellness facilities. In light of the increasing specialization within the hospitality sector, MAIS Hospitality delivers a property management system characterized by its flexible, open architecture, allowing for easy customization to meet the unique demands of each hotel. From urban business hotels to serene spa retreats, traditional family-run establishments to chic boutique lodgings, and even economical options—our solutions are designed to seamlessly adapt to your diverse requirements. This adaptability ensures that every hotel can enhance its operational efficiency and guest experience.
API Access
Has API
API Access
Has API
Integrations
Beds24
Cashfree Payments
Cloudbeds
Flexkeeping
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Integrations
Beds24
Cashfree Payments
Cloudbeds
Flexkeeping
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
MAIS Systems
Founded
2015
Country
Germany
Website
mais-systems.com/en/industries/hospitality
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental