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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
InnCentral serves as a comprehensive property management solution tailored for hotels, resorts, inns, guest houses, serviced apartments, and multi-property organizations. This platform integrates various functionalities such as reservations, front-desk operations for check-in and check-out, management of room availability, guest record keeping, billing processes, housekeeping coordination, maintenance oversight, and overall property administration. Additionally, its booking engine facilitates direct reservations, while the channel management feature ensures that rates and availability are synchronized across multiple online travel platforms. The software also encompasses a range of other capabilities, including point of sale systems, electronic invoicing, payment processing, operational reporting, and AI-driven insights on occupancy, revenue, guest arrivals, and overall property performance metrics. With REST APIs, webhooks, and various named integrations, InnCentral seamlessly connects to automation, accounting, customer relationship management, enterprise resource planning, messaging, and analytics services. Notably, the free plan doesn't impose any discernible limits regarding rooms, users, reservations, branches, or properties, making it an enticing option for many. Furthermore, for enterprises, additional services are available, including private deployment options, self-hosting capabilities, data migration assistance, tailored integrations, and support backed by service level agreements. Overall, InnCentral offers a robust suite of tools designed to enhance operational efficiency and guest satisfaction for hospitality businesses.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Beds24
Yes
Gmail
Yes
Hotelogix
Yes
Instagram
Yes
LINE
Yes
Microsoft Power BI
No
Odoo
No
Paytm
Yes
Razorpay
Yes
Integrations
WhatsApp
Yes
Beds24
No
Gmail
No
Hotelogix
No
Instagram
No
LINE
No
Microsoft Power BI
Yes
Odoo
Yes
Paytm
No
Razorpay
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Pricing Details
$0
The free plan has no room, user, reservation, branch, or property limits. Enterprise adds self-hosting, private deployment, RBAC, audit logs, compliance support, custom integrations, migration support, and SLA-backed assistance.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
SDLC Corp
Founded
2015
Country
United States
Website
inncentral.sdlccorp.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
