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Description
Guestar offers AI-driven communication solutions for property managers, enhancing guest feedback, achieving a 100% response rate, automating upselling opportunities to boost bookings, and significantly reducing typical response times to mere minutes. Acting as a virtual sales assistant, Guestar is available around the clock to promptly address guest inquiries across all OTA platforms, ensuring seamless communication in any language at any time. This innovative approach not only streamlines operations but also maximizes revenue potential for property managers.
Description
Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.
API Access
Has API
API Access
Has API
Integrations
Hostaway
Hostify
OwnerRez
Pricing Details
$8/month
Free Trial
Free Version
Pricing Details
$6 per room per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestar Pte. Ltd.
Founded
2025
Country
Singapore
Website
www.guestar.ai
Vendor Details
Company Name
Trabble
Founded
2015
Country
Singapore
Website
www.trabble.co/products
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
