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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Say goodbye to the hassle of managing multiple dashboards. With UrbanPiper's seamless POS integrations, you can oversee orders from various platforms like Swiggy, Zomato, UberEats, and Talabat directly through your existing POS system. This integration simplifies your workflow, minimizes missed orders, and reduces errors by enabling you to handle all your online orders in one place. You can effortlessly control your menu across different platforms, enhancing efficiency and saving valuable time at your restaurant. Update your menu in real-time with a single click, ensuring consistency across all channels. Additionally, manage your inventory in real-time across all locations, helping to eliminate cancellations and elevate customer satisfaction. By synchronizing your stock across all platforms, you can significantly reduce the likelihood of order cancellations and enhance the overall dining experience. Make informed decisions using actionable insights provided by UrbanPiper's comprehensive reporting dashboard, which gives you a complete view of your operational and sales metrics, allowing you to concentrate on what truly matters for your business's success. This centralized system not only streamlines operations but also empowers you to focus on growth and customer engagement.
API Access
Has API
API Access
Has API
Integrations
Aloha Cloud by NCR Voyix
App4
Deliveroo
FlexiPOS
Jinoby
MealPe
Microsoft 365
Oracle MICROS POS
Posist
SlickPOS
Integrations
Aloha Cloud by NCR Voyix
App4
Deliveroo
FlexiPOS
Jinoby
MealPe
Microsoft 365
Oracle MICROS POS
Posist
SlickPOS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
UrbanPiper
Country
India
Website
www.urbanpiper.com
Product Features
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
