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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
RevVue is an innovative AI-powered platform designed to enhance the operations of your restaurant chain by rapidly scoring and analyzing a vast number of customer reviews. By consolidating thousands of reviews from various sources onto a single screen, RevVue enables you to easily identify actionable insights. It aggregates feedback from popular platforms like Google, Facebook, Instagram, Yelp, and your own internal systems, ensuring that you stay informed about essential customer opinions. Rather than viewing negative reviews as a burden, RevVue encourages proactive engagement, allowing your team to focus on more valuable tasks. The AI efficiently handles responses to all customer feedback with promptness while maintaining your unique brand voice. Additionally, it provides deeper, more nuanced data to help you pinpoint areas needing improvement. RevVue also offers the capability to create static QR codes that can link to any survey or resource, all centralized within one user-friendly interface, making customer interaction seamless and effective.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Cloud Platform
Instagram
Tripadvisor
Yelp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
RevVue
Founded
2023
Country
Norway
Website
www.revvue.ai/