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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Restaurantology’s Chrome extension empowers sales and marketing professionals to navigate the restaurant sector in unprecedented ways, offering access to the most extensive and trustworthy database of multi-unit restaurant firmographics, technographics, and location data. This tool enhances comprehension of territories, provides insights into industry trends, and uncovers new opportunities and segments, ultimately helping teams to qualify prospects more efficiently and with greater assurance. By leveraging this resource, users can elevate their expertise in the industry and make data-driven decisions that drive success.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Chrome
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Restaurantology
Founded
2017
Country
United States
Website
www.restaurantology.io
