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Description
GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.
Description
VenueStack is venue management software for nightclubs, lounges, beach clubs, festivals and ticketed event venues. It combines ticket sales, table reservations with deposits, and multi-entry passes with the tools staff use on the night: a door scanner for phones and iPads that keeps working offline, a shared door counter, and a live floor map for seating, moving and completing reservations.
Guests buy from the venue's branded booking page or website widgets and pay through the venue's own Stripe account by card, Apple Pay or Google Pay, then keep their tickets, bookings and passes in a passwordless customer account or in Apple Wallet and Google Wallet.
Owners and managers get a customer list with tags, email campaigns, guest chat with an optional AI concierge, Pulse alerts for anything that needs attention during service, role-based staff permissions, and reports on sales, tickets, tables, passes and door counts. Support is provided through a help center, guided in-app walkthroughs, email and in-app chat. VenueStack is offered as one plan with every feature and a 14-day free trial.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apple Pay
No
Apple Wallet
No
Google Ads
No
Google Analytics
No
Google Pay
No
Google Wallet
No
Meta Pixel
No
Stripe
No
Stripe Connect
No
TikTok Ads
No
Integrations
Apple Pay
Yes
Apple Wallet
Yes
Google Ads
Yes
Google Analytics
Yes
Google Pay
Yes
Google Wallet
Yes
Meta Pixel
Yes
Stripe
Yes
Stripe Connect
Yes
TikTok Ads
Yes
Pricing Details
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial
No
Free Version
No
Pricing Details
$180/month
One plan with every feature: $200 per month, or $180 per month billed annually ($2,160 per year), per venue. 14-day free trial. No contracts, no feature tiers.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fuly
Founded
2020
Country
United States
Website
guestpilot.win/
Vendor Details
Company Name
VenueStack
Founded
2026
Website
www.venuestack.io
Product Features
Product Features
Venue Management
VenueStack serves as a comprehensive solution for nightclubs, lounges, beach clubs, festivals, and various event locations. It enables ticket sales, online table reservations with deposits, and the option to purchase multi-entry passes, all from a single personalized booking page or website widgets. Customers can conveniently pay using credit cards, Apple Pay, or Google Pay, and they have the option to add tickets to their Apple or Google Wallet. On event nights, staff can effortlessly check in guests using a phone or iPad, even without internet access, and manage the venue's layout with a real-time table map. Enjoy a complete package with all features included and a 14-day free trial to explore.
Attendee Management
Yes
Billing & Invoicing
No
Contract Management
No
Customer Management
Yes
Event Management
Yes
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
Yes
Resource Booking
No
Sales Management
No
Staff Management
Yes
