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Description
GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.
Description
A visually appealing occupation table, an efficient guest form, and a single-click receipt feature make managing operations seamless at the reception, in the office, and beyond. Utilizing the intuitive input mask, you can easily oversee guest details, manage reservations, and generate receipts. This user-friendly interface showcases essential guest information, including name, address, phone number, credit card details, and additional notes in the upper section. The Loventis Property Management System enables rapid printing of customized documents, such as invoices and confirmations, in PDF format or directly via email. All services are meticulously detailed and can be displayed with or without tax information, while different tax rates can be applied to bookings and items. Additionally, you have the flexibility to set prices as either net or gross, ensuring comprehensive financial management. This system significantly enhances operational efficiency, making it an invaluable tool for any hospitality setting.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fuly
Founded
2020
Country
United States
Website
guestpilot.win/
Vendor Details
Company Name
Loventis Systems
Country
Germany
Website
www.loventis.com
Product Features
Product Features
Hostel Management
Cash Drawer Management
No
Dorms
Yes
Employee Management
No
GDS / OTA Integration
No
Housekeeping Management
No
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
No
Private Rooms
No
Reservations Management
Yes
