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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.

Description

Tailor your reservation page to align with the aesthetics and branding of your hostel, allowing you to set personalized advance payment policies that are directly deposited into your bank account. Boost your booking rates through the use of promotional codes, affiliate marketing, and automatic waitlisting features. HostelSnap integrates seamlessly with MyAllocator to ensure that your pricing and availability are consistently updated on your booking page. In addition to this, HostelSnap PMS offers a suite of tools to manage your hostel more effectively, giving you enhanced oversight on how OTAs access your inventory. By combining all essential functionalities, HostelSnap provides a user-friendly experience that simplifies operations and enables quick staff training in under an hour. Despite its ease of use, it maintains robust functionality and quality. Furthermore, all third-party OTA reservations are automatically recorded in the system, and thanks to the MyAllocator connection, your calendar is effortlessly kept in sync, ensuring you never miss a booking opportunity. This level of integration not only saves time but also enhances overall operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial No 
Free Version No 

Pricing Details

$34.99 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fuly

Founded

2020

Country

United States

Website

guestpilot.win/

Vendor Details

Company Name

Hostel Management International

Country

United States

Website

www.hostelsnap.com

Product Features

Product Features

Hostel Management

Cash Drawer Management No 
Dorms No 
Employee Management Yes 
GDS / OTA Integration No 
Housekeeping Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Price Optimization No 
Private Rooms No 
Reservations Management Yes 

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