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Description
GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.
Description
Tailor your reservation page to align with the aesthetics and branding of your hostel, allowing you to set personalized advance payment policies that are directly deposited into your bank account. Boost your booking rates through the use of promotional codes, affiliate marketing, and automatic waitlisting features. HostelSnap integrates seamlessly with MyAllocator to ensure that your pricing and availability are consistently updated on your booking page. In addition to this, HostelSnap PMS offers a suite of tools to manage your hostel more effectively, giving you enhanced oversight on how OTAs access your inventory. By combining all essential functionalities, HostelSnap provides a user-friendly experience that simplifies operations and enables quick staff training in under an hour. Despite its ease of use, it maintains robust functionality and quality. Furthermore, all third-party OTA reservations are automatically recorded in the system, and thanks to the MyAllocator connection, your calendar is effortlessly kept in sync, ensuring you never miss a booking opportunity. This level of integration not only saves time but also enhances overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial
No
Free Version
No
Pricing Details
$34.99 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fuly
Founded
2020
Country
United States
Website
guestpilot.win/
Vendor Details
Company Name
Hostel Management International
Country
United States
Website
www.hostelsnap.com
Product Features
Product Features
Hostel Management
Cash Drawer Management
No
Dorms
No
Employee Management
Yes
GDS / OTA Integration
No
Housekeeping Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Price Optimization
No
Private Rooms
No
Reservations Management
Yes