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Average Ratings 3 Ratings

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Description

GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.

Description

Hostel Mate is an innovative cloud-based software designed specifically for hostels, recognizing that managing a hostel encompasses more than simply handling bookings—it involves coordinating numerous details to ensure everything operates seamlessly. Our user-friendly hostel management tools empower you to manage reservations, monitor occupancy levels, and convert your data into actionable insights effortlessly. As a comprehensive hostel accommodation and monitoring system, Hostel Mate is dedicated to enhancing guest satisfaction, optimizing everyday operations, and positioning your business for enduring success. Enhance your online visibility and maximize your bookings through our powerful Channel Manager, which boasts over 100 integrations with popular platforms. This allows you to synchronize your hostel's availability, reservations, and pricing across major websites like Booking.com, Hostelworld, and Airbnb, ensuring you reach a wider audience. We stand out as the most economical option available, offering unlimited beds and rooms with the flexibility to cancel at any time. There are no hidden costs, no extra percentages, and absolutely no unexpected fees. We are aware of the essential requirements for managing your online bookings effectively, and our budget-friendly solution is tailored to meet those needs while providing exceptional value. By choosing Hostel Mate, you're not just getting software; you're investing in your hostel's future.

API Access

Has API No 

API Access

Has API No 

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Screenshots View All

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Ctrip No 
Escapia No 
Expedia No 
Google No 
Hostelworld No 
Hotels.com No 
Nomod No 
Stripe No 
Telegram No 
Trip.com No 
Vrbo No 
WhatsApp No 

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Ctrip Yes 
Escapia Yes 
Expedia Yes 
Google Yes 
Hostelworld Yes 
Hotels.com Yes 
Nomod Yes 
Stripe Yes 
Telegram Yes 
Trip.com Yes 
Vrbo Yes 
WhatsApp Yes 

Pricing Details

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial No 
Free Version No 

Pricing Details

$19/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fuly

Founded

2020

Country

United States

Website

guestpilot.win/

Vendor Details

Company Name

Hostel Mate

Founded

2010

Country

United Arab Emirates

Website

hostelmate.co

Product Features

Product Features

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management Yes 
GDS / OTA Integration No 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

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