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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The GuestAssist App serves as an invaluable tool, functioning like an additional team member without incurring extra expenses. It enables guests to easily access all necessary information prior to and during their visit, significantly decreasing the volume of phone inquiries you might receive. Users can check their account balances and conveniently make immediate credit card payments online. It also provides directions to navigate around your property and access essential details regarding the amenities as well as local services available. Guests can stay informed about weather conditions to effectively plan their activities. Additionally, they can obtain Wi-Fi login information without needing to approach the reception desk. The app allows for the purchase of extras, such as breakfast options and picnic hampers, making their stay even more enjoyable. Overall, the GuestAssist App enhances the guest experience while streamlining operations for your staff. By integrating this app, you can offer a seamless experience that meets the needs of your guests efficiently.

Description

Korimaa functions as a guest-assistance platform on WhatsApp for hotels, providing responses to frequently asked questions with verified hotel information, handling guest service inquiries, processing menu orders, collecting feedback, and directing requests or complaints to the relevant hotel departments. Guests have the flexibility to request assistance from a staff member whenever necessary and can utilize the familiar WhatsApp interface without the requirement of downloading an additional guest application. It remains the responsibility of hotel personnel to monitor, validate, and execute all guest requests effectively. Each service is tailored to fit the specific details and operational workflows of the property, featuring direct integrations with systems like IDS Next and Opera PMS, thereby enhancing the overall guest experience and hotel management efficiency. This innovative approach streamlines communication and ensures that guest needs are met promptly and accurately.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

IDS Next No 
WhatsApp No 

Integrations

IDS Next Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NewBook

Founded

2010

Country

Australia

Website

guestassist.app/

Vendor Details

Company Name

Akash Gupta

Website

www.korimaa.com

Product Features

Product Features

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