Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effortlessly keep tabs on email activity with Email Tracking for Zendesk.
This feature provides a detailed read receipt that specifies the exact date and time an email was opened, ensuring you have confirmation that it reached the right recipient. Furthermore, you can monitor how many times each email sent via Zendesk support has been accessed, including the earliest and latest access dates.
In addition, the system allows for tracking link clicks within Zendesk emails.
To enhance your responsiveness, consider enabling desktop notifications to receive timely alerts about important Zendesk emails. Activating these notifications ensures you are promptly informed when an email is opened, enabling you to follow up with customers at critical moments. This proactive approach can lead to quicker ticket resolution and higher levels of customer satisfaction. You always have the option to disable notifications if they become unnecessary.
Description
In summary, Lyme offers a precise record of all your email communications. Stay organized and obtain legal verification that your messages were sent, received, and read by the intended recipients. We serve as the digital equivalent of registered mail, introducing the legal rigor of registered postal services into the online arena. Our platform allows you to dispatch registered electronic messages, eliminating any confusion or disputes regarding whether a message has been received. You can reduce your mailing expenses by as much as 96% without needing to visit the post office or adhere to their operating hours. Send your communications conveniently from your home or workplace any time, day or night, throughout the week. Lyme is designed to be user-friendly, straightforward, and completely free of charge. Sign up for a free account today and unlock the numerous benefits our service has to offer, enhancing your communication experience significantly.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zendesk
No
Pricing Details
$2/agent/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
Lyme
Founded
2015
Country
Portugal
Website
logyourmessage.com
Product Features
Email Tracking
A/B Testing
No
Audience Segmentation
No
Campaign Management
No
Event-Based Notifications
No
Location Tracking
No
Team Management
No
Product Features
Email Tracking
A/B Testing
No
Audience Segmentation
No
Campaign Management
No
Event-Based Notifications
Yes
Location Tracking
No
Team Management
Yes
Law Practice Management
Billing & Invoicing
No
CRM
No
Calendar Management
No
Client Portal
No
Conflict Management
Yes
Contract Management
Yes
Document Management
No
Email Management
Yes
Legal Case Management
No
Task Management
No
Time Tracking
No
Trust Accounting
No
Legal Case Management
Billing Management
No
Calendar Management
No
Case Notes
No
Client Management
No
Communication Tracking
No
Conflict Management
No
Corporations
No
Court Management
No
Discovery Management
No
Docket Management
No
Document Management
No
Expense Tracking
No
Government
No
Law Firms
No
Records Management
No
Task Management
No
Time Tracking
No
Trust Accounting
No
SaaS Management
License Management
No
Onboarding
No
Renewal Management
No
SaaS Operations Management
No
Shadow IT Detection
No
Spend Management
No
Subscription Management
No
Usage Tracking / Analytics
No
Vendor Management
No