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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Zendesk's CRM and Deals feature serves as a powerful sales tool that allows users to manage their sales pipelines directly within Zendesk Support, eliminating the need to purchase Zendesk Sell. This integration enables a seamless connection between customer service and sales activities, resulting in a cohesive and multi-channel platform. Below are some of the key functionalities of the application: - Capture sales leads straight from Zendesk Support tickets - Access a comprehensive history of each client's interactions - Consolidate all pertinent sales deal information in a centralized hub - Tailor and develop pipelines to align with your unique sales methodologies - Add product descriptions to enhance your deals - Incorporate various stages, details about products, and customer information - Define reasons for lost deals along with their respective categories - Automatically schedule the relocation of lost deals - Attach relevant documents directly to your deals - Generate analytical reports on reasons for lost deals, sales patterns, and additional insights - Enjoy a user-friendly interface that facilitates straightforward navigation and accessibility. With these features, your sales process can become more efficient and integrated with customer support.

Description

SEGMENTAIL is a comprehensive CRM platform designed specifically for the modern omnichannel retail landscape, enabling you to effectively interpret your clients' data and deliver tailored experiences throughout their entire customer journey. It seamlessly aggregates client-related data, transactions, and promotional information from a variety of sources, including ecommerce platforms, POS systems, and contact management tools. This data is then analyzed to create a distinct profile for each client, integrating both online and offline information into a cohesive whole. By transforming raw data into actionable customer segments, you can engage meaningfully with your audience. The segments produced by SEGMENTAIL empower you to customize your marketing initiatives, provide fully personalized shopping experiences, and achieve enhanced outcomes. Understanding that each client is unique, SEGMENTAIL equips you with all the essential tools for effective communication with each individual, ultimately fostering deeper connections and loyalty. With this platform, businesses can elevate their customer engagement strategy to new heights.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Box
Facebook
Global Payments
Glovo
Gmail
Google Calendar
Google Drive
LogiCommerce
Magento
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
PrestaShop
Sage CRM
Shopify
Twilio
WooCommerce
X (Twitter)
Zoho Campaigns
esendex

Integrations

Box
Facebook
Global Payments
Glovo
Gmail
Google Calendar
Google Drive
LogiCommerce
Magento
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
PrestaShop
Sage CRM
Shopify
Twilio
WooCommerce
X (Twitter)
Zoho Campaigns
esendex

Pricing Details

$6 per agent/per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

Status2

Country

Spain

Website

status2.com/soluciones/segmentail-crm-retail-omnicanal/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

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