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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppFollow
Checkr
Elite EXTRA
Facebook
Gong
Helpware
LinkedIn
Pabbly Connect
Retently
Revamp CRM
Salesforce
Slaask
Slack
Stripe
SyncDojo
Talkdesk
The SaaSy People
Wufoo
iorad

Integrations

AppFollow
Checkr
Elite EXTRA
Facebook
Gong
Helpware
LinkedIn
Pabbly Connect
Retently
Revamp CRM
Salesforce
Slaask
Slack
Stripe
SyncDojo
Talkdesk
The SaaSy People
Wufoo
iorad

Pricing Details

$12 per user per month
Free Trial
Free Version

Pricing Details

$99.00/one-time
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Groove Networks

Founded

2013

Country

United States

Website

www.groovehq.com

Vendor Details

Company Name

Re:Desk

Founded

2013

Country

Russia

Website

www.re-desk.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

HelpDesk Reviews

HelpDesk

HelpDesk.com