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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our goal is to hasten the global shift towards a sustainable energy future by establishing a network of intelligent, efficient, and grid-responsive buildings. Through the transformation of energy usage in commercial enterprises, GridPoint facilitates the necessary decarbonization, sustainability, and grid resilience for a more sustainable and efficient future. Our innovative technology platform taps into the capabilities of buildings to provide continuous benefits in energy management, operations, and resilience. When interconnected, GridPoint's smart buildings offer dependable, accurate, and immediate capacity for utility companies and grid managers. By adopting a subscription model, GridPoint simplifies the process for customers, allowing them to experience energy savings from the outset, with added value that grows over time. Moreover, GridPoint’s interconnected network of buildings actively adapts to real-time grid demands, ensuring that utilities receive reliable and precise capacity as needed. This synergy between technology and energy management not only enhances sustainability but also fosters a collaborative approach to a cleaner energy landscape.

Description

Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau

Integrations

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$275 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GridPoint

Founded

2003

Country

United States

Website

www.gridpoint.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/energy-utilities/cloud/

Product Features

Energy Management

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Alternatives

Alternatives

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