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Average Ratings 0 Ratings
Description
GreetDock offers a cloud-based conversational platform designed specifically for B2B sales and support teams, online retailers, and agencies. This innovative tool merges live chat functionalities with browser-based voice and video communication, enabling co-browsing with visitor consent, along with a dedicated private chat space for team members within a shared conversation thread. Teams can monitor live website visitors, track their page interactions, and facilitate assistance by highlighting or pointing out elements on the screen; however, staff members are restricted from clicking or typing on behalf of visitors, and sensitive information fields are carefully concealed. The platform allows for call recordings, with transcripts and AI-generated summaries that are stored within visitor records for future reference. While AI can assist in drafting responses, each message is carefully reviewed and sent by a human operator to ensure quality and relevance. Additionally, a read-only MCP connection enables compatible AI systems to access selected conversation logs, transcripts, and visitor data through secure, revocable tokens with limited scope. Currently, GreetDock is in the private beta phase, where potential users undergo a compatibility assessment of their site prior to installation, with onboarding assistance provided by the GreetDock team to ensure a smooth transition. This comprehensive approach aims to enhance communication efficiency and improve customer engagement for businesses.
Description
Maya is the intelligent assistant designed to enhance your website's customer interaction by greeting each visitor in their preferred language, addressing their queries, suggesting the most suitable products or services from your current inventory, and even re-engaging those who may be about to exit the site, capturing leads before they leave, while seamlessly transferring to a human agent when necessary. This versatile tool can be integrated effortlessly on any website, whether it focuses on products or services, with all conversations documented for your future analysis. The pricing structure is straightforward: for just $299 per month, you receive coverage for up to 2,000 conversations, with an additional charge of $25 for every extra 1,000 conversations thereafter. This service is proudly offered by OpsAgents AI, ensuring that your online business runs smoothly and efficiently. With Maya, your customer service can reach new heights, leading to increased satisfaction and improved sales conversion rates.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
ChatGPT
Yes
Claude
Yes
Cursor
Yes
Model Context Protocol (MCP)
Yes
Integrations
ChatGPT
No
Claude
No
Cursor
No
Model Context Protocol (MCP)
No
Pricing Details
A free 30-day private-beta trial requires no card and does not automatically convert to a paid plan. Paid plans are planned around monthly visitor volume; pricing has not been announced.
Free Trial
Yes
Free Version
No
Pricing Details
$299/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MB Helmar
Country
Lithuania
Website
greetdock.com
Vendor Details
Company Name
OpsAgents AI
Founded
2026
Country
Israel
Website
maya.opsagents.agency
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No