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Description
Recover any payments that were not received. Gravy is the secret to recurring revenue retention in subscriptions and membership businesses. We have the solution to customer retention and payment recovery. We have been refining and developing the best scripts, engagement strategies, and conversion technologies for the industry-leading failed payments recovery solution. Gravy can work with all payment processors, CRMs, and product delivery systems. Our implementation team integrates your tech stack and ensures that customers and failed payments are synced in real time. A US-based retention specialist will work with you. This specialist is focused on one thing: recovering failed payments and customers. This will allow you to keep your payroll costs low and your profits high. Gravy allows you to retain customers by allowing for recovery of declined payments, credit card declines, and lost revenue.
Description
Hyperengage is an innovative AI-enhanced go-to-market copilot designed specifically for Customer Success and Account Management teams, aiming to optimize customer retention, drive expansion, and accelerate revenue growth. By integrating automation, predictive insights, and a cohesive view of customer data, it revolutionizes the operational dynamics of post-sales teams through a singular platform.
Essentially, Hyperengage removes tedious manual tasks by automatically documenting customer interactions, tracking activities, and prioritizing daily responsibilities, which allows teams to dedicate more time to fostering impactful relationships. Its Automated Customer Engagement system consistently monitors for signals of potential churn, such as decreasing product usage, unmet milestones, or lingering issues, and proactively initiates personalized outreach to re-engage and retain clients.
Additionally, the AI-Driven Task & Workflow Automation component acts as a virtual assistant for Customer Success Managers and Account Managers, streamlining their workflows and enhancing productivity in their roles. This holistic approach not only improves efficiency but also positions teams to better understand and respond to customer needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$550 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gravy
Founded
2017
Country
United States
Website
www.gravysolutions.io
Vendor Details
Company Name
Hyperengage
Founded
2023
Country
United States
Website
hyperengage.io
Product Features
Recurring Billing
Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing
Subscription Management
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis