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Description
In a cashless landscape, attracting and retaining exceptional talent can be achieved by enabling guests to tip hotel personnel securely through their mobile devices. Gratitude offers a fully integrated digital tipping solution that ensures tips are accurately and efficiently allocated to the appropriate staff members. With a single, cohesive workforce management system, tips are effortlessly routed to the right individuals. Furthermore, managers can expedite employees' access to their earned wages through instant pay features. By personalizing the tipping experience, guests can feel a sense of security and consistency while showing appreciation. The use of intelligent QR codes placed strategically throughout the property encourages guests to express their gratitude by providing tips to hotel staff. Thanks to Gratitude's seamless integration with task assignments, schedules, and payroll, the flow of tips to the correct employees is automatic. Guests can easily scan the tailored QR code to leave tips for housekeepers, valet attendants, and other staff members who may not traditionally receive adequate recognition. This innovative approach not only enhances the guest experience but also motivates staff by acknowledging their hard work in real time.
Description
TEZ's SMS Valet® enhances valet services by integrating them with digital technology. Upon arrival, guests receive a welcoming text message on their mobile devices, ensuring their vehicles are ready and waiting at the valet area. By simply clicking a link sent to them, guests can request their cars conveniently. The system is designed to be intuitive, allowing customers to pay for valet services directly through their phones rather than using cash. With an efficient automated four-step process tailored for valet operators, SMS Valet® optimizes operations while facilitating quick online tipping and payments. Each package comes equipped with all the necessary tools to make the shift to a ticketless payment system seamless and straightforward. This innovative approach not only enhances the guest experience but also improves the overall efficiency of valet services.
API Access
Has API
API Access
Has API
Integrations
Apple Pay
Google Pay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Unifocus
Country
United States
Website
www.unifocus.com/gratitude
Vendor Details
Company Name
TEZ
Founded
2011
Country
United States
Website
www.smsvalet.com
Product Features
Product Features
Parking Management
Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking
