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Description
Grapevine offers an array of essential features, such as round-the-clock access to highly skilled Australian call centre representatives, illuminating every aspect of your organization and instilling trust in both your employees and customers that their concerns are being addressed thoroughly. Available 24/7 throughout the entire year, our fully trained call centre operators provide direct communication and support. Your organization will benefit from continuous reporting, ensuring that reporters and businesses can access updates and actions at any time. We also implement an annual fixed pricing model tailored to the size of your organization, guaranteeing transparency in costs. In addition, businesses receive instant alerts regarding pressing issues, enabling prompt resolutions. Quarterly reports highlight critical areas of concern, while expert guidance is provided in accordance with your company's policies, ensuring that you always have the support you need to thrive.
Description
Lack of awareness within your organization can result in significant consequences. Unaddressed negative behaviors, overlooked mistreatment, unreported issues, and missed innovative ideas can all lead to a disengaged workforce, compromised performance, and heightened risk. Statistics reveal that over half of women face sexual harassment in the workplace, with 79% choosing not to report it. Additionally, 60% of individuals have either witnessed or experienced workplace bullying, yet only 48% feel empowered to take action. Alarmingly, 72% of employees hear discriminatory remarks on a monthly basis, with 62% remaining silent. By utilizing WorkInConfidence’s anonymous communication platform, employees can more easily voice their concerns and provide valuable feedback. This service not only enhances understanding and development of teams but also boosts employee engagement while minimizing risks. The WorkInConfidence web application allows your staff to reach out directly and anonymously to the relevant manager. Ultimately, fostering an environment where people feel heard and valued significantly increases the likelihood of retaining and motivating your workforce. In this way, a supportive culture can lead to a more cohesive and productive organizational atmosphere.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grapevine
Founded
2001
Country
Australiia
Website
www.whistleblowerhotline.com.au
Vendor Details
Company Name
WorkInConfidence
Founded
2012
Country
United Kingdom
Website
www.workinconfidence.com
Product Features
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation
Product Features
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation