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Average Ratings 1 Rating
Description
GraTrack is an all-in-one software solution for managing tip tracking and gratuities, eliminating the need for cash payments and cumbersome spreadsheets in payroll processes. With multiple options for tip pooling or direct distribution, GraTrack ensures that all tip income is efficiently processed and reported. Navigating the complexities of gratuity law can be challenging, but GraTrack effectively maintains compliance while monitoring all earned tips. This gratuity management software is tailored to enhance the distribution process in various dining settings, including fine dining, full-service restaurants, and fast-casual establishments. By cutting down the weekly management time to about 30 minutes, GraTrack alleviates the burdens of cash handling and data entry. Managers no longer have to engage in repetitive cash counting or tedious spreadsheet updates for tracking tips. Furthermore, incorporating tips into payroll for servers, bartenders, and support staff not only streamlines operations but also allows for better management of cash reserves, thereby decreasing the risk of theft. Ultimately, GraTrack empowers businesses to focus on enhancing customer service while simplifying their gratuity management.
Description
Enhance the experience for your team and guests with efficient and straightforward cashless tipping technology. Designed for large enterprises yet focused on individual needs, we are transforming a long-standing cash tradition that dates back 160 years through digital tipping solutions. By creating more opportunities for tipping, we have seen customers increase their tips received by five times. This rise in tip frequency leads to greater earnings for your dedicated team members. Our research indicates that offering preset tip amounts encourages customers to contribute larger tips. When your team’s financial health improves, their overall satisfaction rises as well. The potential for cost savings from reduced employee turnover and hiring expenses is significant. Select features that are customized for your business while ensuring they create meaningful experiences for your guests. Our committed customer success team handles all aspects of implementation, collaborating closely with your organization to facilitate your launch. Whether you require payroll integration or robust security and compliance measures, we provide these solutions and much more, ensuring a seamless transition to cashless tipping. Additionally, our platform continually evolves to meet the changing needs of your business and enhance guest satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Aloha Cloud by NCR Voyix
Yes
Heartland Restaurant
Yes
MobileBytes KDS
Yes
TabaPay
No
Toast POS
Yes
Integrations
Aloha Cloud by NCR Voyix
No
Heartland Restaurant
No
MobileBytes KDS
No
TabaPay
Yes
Toast POS
No
Pricing Details
$349 per site
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GraTrack
Website
gratrack.com
Vendor Details
Company Name
eTip
Website
etip.io