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Description

GraTrack is an all-in-one software solution for managing tip tracking and gratuities, eliminating the need for cash payments and cumbersome spreadsheets in payroll processes. With multiple options for tip pooling or direct distribution, GraTrack ensures that all tip income is efficiently processed and reported. Navigating the complexities of gratuity law can be challenging, but GraTrack effectively maintains compliance while monitoring all earned tips. This gratuity management software is tailored to enhance the distribution process in various dining settings, including fine dining, full-service restaurants, and fast-casual establishments. By cutting down the weekly management time to about 30 minutes, GraTrack alleviates the burdens of cash handling and data entry. Managers no longer have to engage in repetitive cash counting or tedious spreadsheet updates for tracking tips. Furthermore, incorporating tips into payroll for servers, bartenders, and support staff not only streamlines operations but also allows for better management of cash reserves, thereby decreasing the risk of theft. Ultimately, GraTrack empowers businesses to focus on enhancing customer service while simplifying their gratuity management.

Description

Enhance the experience for your team and guests with efficient and straightforward cashless tipping technology. Designed for large enterprises yet focused on individual needs, we are transforming a long-standing cash tradition that dates back 160 years through digital tipping solutions. By creating more opportunities for tipping, we have seen customers increase their tips received by five times. This rise in tip frequency leads to greater earnings for your dedicated team members. Our research indicates that offering preset tip amounts encourages customers to contribute larger tips. When your team’s financial health improves, their overall satisfaction rises as well. The potential for cost savings from reduced employee turnover and hiring expenses is significant. Select features that are customized for your business while ensuring they create meaningful experiences for your guests. Our committed customer success team handles all aspects of implementation, collaborating closely with your organization to facilitate your launch. Whether you require payroll integration or robust security and compliance measures, we provide these solutions and much more, ensuring a seamless transition to cashless tipping. Additionally, our platform continually evolves to meet the changing needs of your business and enhance guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix Yes 
Heartland Restaurant Yes 
MobileBytes KDS Yes 
TabaPay No 
Toast POS Yes 

Integrations

Aloha Cloud by NCR Voyix No 
Heartland Restaurant No 
MobileBytes KDS No 
TabaPay Yes 
Toast POS No 

Pricing Details

$349 per site
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GraTrack

Website

gratrack.com

Vendor Details

Company Name

eTip

Website

etip.io

Product Features

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