Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With every GotKard shared, you and your team can create an impactful contact list for lead generation, while the platform simultaneously enhances recipient engagement with your business by at least three times. At GotKard, we focus on fostering connections between you and consumers to cultivate stronger relationships, acting merely as a facilitator in the process. Our Network Relationship Management solution empowers you to deliver an ideal introduction of your business to prospective customers, effectively boosting visits to your website and social media platforms. Additionally, GotKard enhances interactions with potential clients through various channels, such as emails, phone calls, and callback requests. To get started, simply download GotKard from the App Store or Play Store, link all your social media accounts to your digital business card, and share it to automatically generate customer contact lists. Furthermore, you can easily export your contacts from your phone using GotKard, allowing you to enhance your email campaigns and achieve a remarkable zero bounce rate, ensuring you reach your audience more effectively. This seamless integration allows businesses to leverage their connections for exponential growth.
Description
NovelVox’s Agent Accelerator equips agents with a comprehensive overview of customer data, enabling them to deliver a highly customized and efficient service experience. This innovative tool significantly lowers Average Handling Time (AHT) and waiting times, enhances First Call Resolution (FCR), and boosts overall customer satisfaction levels. The integrated desktop interface provides agents with a unified platform for managing various applications, ensuring a smooth interaction for customers. By displaying essential caller information—including the caller's name, address, contact information, past interactions, and ticket status—agents can engage with clients personally and avoid the need for customers to reiterate their queries. With all relevant data readily available, agents can resolve issues more swiftly and effectively, while also collaborating with colleagues for prompt support during customer calls. This ultimately leads to a more efficient resolution process and a better overall experience for both agents and customers alike.
API Access
Has API
API Access
Has API
Integrations
BMC HelixGPT
Calabrio Call Recording
Finacle
Fiserv
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Entra ID
Microsoft Excel
Integrations
BMC HelixGPT
Calabrio Call Recording
Finacle
Fiserv
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Entra ID
Microsoft Excel
Pricing Details
$5.22 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GotKard Technologies
Founded
2015
Country
United Kingdom
Website
www.gotkard.com
Vendor Details
Company Name
NovelVox
Founded
2008
Country
United States
Website
www.novelvox.com/unified-agent-desktops/
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration