Average Ratings 2 Ratings

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Average Ratings 0 Ratings

Total
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Description

Connect with your customers at no cost through Google. By utilizing a Google Business Profile (previously known as Google My Business), you gain access to much more than just a standard business listing. This complimentary profile enables seamless interaction with customers on both Google Search and Maps, enhancing your visibility. You have the opportunity to showcase your business's distinctiveness by uploading photos and sharing special offers, which can entice potential customers to choose your services repeatedly. Your audience is eager to reach out, whether it’s through phone calls, messaging, or posting reviews. With an expansion in transaction options, your potential to increase sales has never been greater. You can monitor various interactions such as clicks, calls, bookings, and follows, allowing you to understand customer engagement with your profile. Furthermore, managing these connections in a single, convenient location simplifies the process of tracking your business's performance on Google.

Description

Effective review management is essential for any business, and Stratus offers a comprehensive solution for companies of all sizes to create, track, and oversee their online reviews. By consolidating reviews from essential platforms, you will never overlook another customer feedback. Stratus aggregates all feedback from Facebook and Google into a single, accessible dashboard. This feature enables you to respond to customer reviews, get alerts for new or negative feedback, and track your overall ratings, all from one user-friendly interface. Responding to reviews has never been more efficient; with our response templates, providing feedback is as simple as choosing a template and submitting your reply. You can design your own custom templates or utilize our ready-made options to enhance your productivity. Furthermore, robust business growth relies on understanding key metrics, and our review performance analytics give you a comprehensive view across all your locations, while sentiment analysis reveals the feelings behind the customer reviews, empowering you to make informed decisions. By leveraging these tools, you can significantly enhance your customer engagement strategy.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AgencyAnalytics Yes 
Birdeye Yes 
Catchr Yes 
Chatlease Yes 
Clientscape Yes 
ContentPilot Yes 
Dyne Yes 
Integrate.io Yes 
Leo Yes 
ListingManager Yes 
MikMak Yes 
Neptune ATS Yes 
PlanVortex Yes 
REPLYfairy Yes 
SimplyBook.me Yes 
Sked Social Yes 
Sociocs Yes 
Tock Yes 
Trustist Yes 
cuzir Yes 

Integrations

AgencyAnalytics No 
Birdeye No 
Catchr No 
Chatlease No 
Clientscape No 
ContentPilot No 
Dyne No 
Integrate.io No 
Leo No 
ListingManager No 
MikMak No 
Neptune ATS No 
PlanVortex No 
REPLYfairy No 
SimplyBook.me No 
Sked Social No 
Sociocs No 
Tock No 
Trustist No 
cuzir No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$39.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

www.google.com/business/

Vendor Details

Company Name

Click Rain

Founded

2008

Country

United States

Website

www.trystratus.com

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) Yes 
Online Listings Management Yes 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator Yes 
Website Management No 

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

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