Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gomocha reveals untapped efficiencies by aligning skills with market needs, ensuring that your field technicians provide an outstanding customer service experience that not only boosts revenue but also keeps you compliant. For instance, the dispatch system can assign the most suitable technician to each job site, monitor the exact locations of all technicians, and relay real-time updates to customers, ensuring they are informed about estimated arrival times. The comprehensive field service management platform and mobile application empower your field service personnel with complete access to a diverse range of information pertaining to customers, assets, employees, and tasks. Additionally, it enables them to receive and review work orders, track materials, log time and expenses, check inventory levels, and manage parts requests, shipments, or returns while functioning seamlessly in both online and offline modes. This holistic approach not only enhances efficiency but also significantly elevates the overall service quality.
Description
Contemporary dispatching solutions for small enterprises that both dispatchers and technicians appreciate are available. ServiceBase focuses on user-friendliness, enabling a quick setup that typically takes only a few minutes, and offers guided instructions on its functionalities. Following a complimentary 30-day trial period, the service is priced at just $99 per month for every 1,000 jobs without any hidden fees, complex plans, or obligations. Customers can rely on expert support via phone and email, even prior to subscribing. We provide live demonstrations and assistance with importing your customer and job data, ensuring a smooth transition. With the ability to add jobs within seconds using advanced search and auto-fill features, users can do so without altering their current view. Built from the ground up specifically as the premier dispatching app for both desktop and mobile platforms, it boasts impressive speed and a sleek design. The app facilitates real-time job updates, and allows users to add numerous service appointments, technicians, tags, equipment, and attachments as needed. Additionally, users can quickly access previous jobs, Google Maps, email contacts, and more instantaneously, while built-in service contracts and smart scheduling enhance overall organization. This comprehensive tool is tailored to streamline your dispatching experience, making it indispensable for small business operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
No
Google Maps
No
QuickBooks Online
No
Xero
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gomocha
Founded
1992
Country
United States
Website
www.gomocha.com/platform/
Vendor Details
Company Name
ServiceBase
Country
United States
Website
www.servicebase.net
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
No
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
No
Online Booking
No
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
No
Automated Scheduling
Yes
Calendar Management
Yes
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
No
Group Scheduling
No
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
No
Online Scheduling
No
Payment Processing
Yes
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
No
Room Booking Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
Yes
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
No
Product Features
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
No
Mobile Access
Yes
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes