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ease
features
design
support

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Description

There is a notable absence of a decentralized graph representing canonical knowledge that is accessible, unrestricted, and encourages contributors to input data into the graph. We aim to establish a protocol that accurately represents the 10 billion entities that exist and the collective public knowledge related to them. Triples—commonly referred to as fact triples or SPO triples—serve as the fundamental components of facts, connecting entities to create a cohesive graph. These triples function as the foundational elements that construct the expanse of knowledge we recognize today. The protocol is designed to accommodate a diverse range of triple types, qualifiers, and supporting evidence. This triple graph can be utilized to enhance decentralized applications (Dapps) and services that depend on essential knowledge. Contributors have the opportunity to submit triples for validation, and if their submissions are approved, they will earn tokens as a reward. The acceptance of triples is determined by validators and predictions made by the knowledge graph itself, ensuring a robust quality control mechanism. Ultimately, the protocol not only incentivizes the creation of the knowledge graph but also incorporates safeguards against exploitative behaviors, promoting a sustainable and reliable knowledge ecosystem. This initiative represents a significant step toward democratizing access to knowledge on a grand scale.

Description

Transform your disjointed customer interactions, whether they involve internal teams or external partners, into outstanding experiences that yield immediate financial returns and significantly enhance your Net Promoter Score. There is no need for a complete system overhaul. OvationCXM stands out as the pioneering CXM platform that integrates separated internal functions and third-party services, providing a cohesive understanding of your customer interactions across your entire ecosystem. Foster a shared perspective among different organizations to ensure fluid customer journeys and communications throughout your network. Obtain accurate responses to inquiries and deliver them efficiently through Messenger, our versatile digital interface encompassing webchat, email, phone, SMS, and beyond. Empower your teams and end-users with AI models that are trained and tagged with specific knowledge for delivering tailored, pertinent information. Utilize Smart Buttons and on-screen deep links to engage your customers effectively, leading to quicker and more informed resolutions. By streamlining these processes, you can enhance overall customer satisfaction and loyalty significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Brave Browser
ChatGPT
Coinbase
WalletConnect

Integrations

Brave Browser
ChatGPT
Coinbase
WalletConnect

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Golden

Website

golden.xyz/

Vendor Details

Company Name

OvationCXM

Founded

2014

Country

United States

Website

www.ovationcxm.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

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