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Description
Achieving success in business hinges on the ability to swiftly and effectively analyze operations for informed decision-making. Understanding the sources of your sales and the seasonal patterns that influence them is essential for any thriving retail enterprise. GoldTech Retail Manager™ offers rapid, reliable, and user-friendly reporting capabilities. It comes equipped with a comprehensive array of standard reports, while also allowing users to customize their own using tools such as Microsoft Access, Excel, Crystal Reports, and MS SQL Reporting Services. With over 200 actionable retail reports and real-time BI/BA reporting tools at your disposal, you can access these insights on demand, formatted for any device of your choice. Furthermore, reports can be exported in various formats, including Excel, HTML, XML, and PDF. You can delve into metrics such as margin, promotional profitability, basket sizes, attach rates, payment methods, inventory levels, store rankings, and virtually any combination of data necessary for your analysis. This capability empowers retailers to make strategic decisions that drive growth and enhance overall performance.
Description
The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoldTech
Country
United States
Website
www.goldtechservices.com
Vendor Details
Company Name
Wayvee
Founded
2023
Country
United States
Website
wayvee.com
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management