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Description
Our innovative smart devices seamlessly connect with your reservation platform, streamlining access and reducing the workload for your staff, all while enhancing the experience for your guests. We would love to demonstrate how our solutions can elevate your guest services and boost your operational efficiency. To facilitate this, we can send a device to your hotel for you to test out, allowing you to explore various guest scenarios and address any potential installation challenges in advance. By integrating your property management system, check-in application, or guest communication tools, you can tailor a unique guest experience. Please inform us of your current setup so we can provide the appropriate accessories and ensure you have all you need for a straightforward self-installation, or we can offer our expert assistance if preferred. Goki's user-friendly solutions not only exceed what competitors offer but do so at a more attractive price point. With our SmartDisc, you can connect to any electronic lock, enabling mobile and door code access, while our SmartLock replaces outdated locking systems, providing a completely contactless experience for your guests. Ultimately, adopting our technology will not only enhance security but also elevate the overall satisfaction of your guests during their stay.
Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Cloudbeds
Yes
Mews
Yes
Beds24
No
Cashfree Payments
No
Clock PMS+
Yes
Gmail
No
Instagram
No
LINE
No
Paytm
No
Preno
Yes
Integrations
Cloudbeds
Yes
Mews
Yes
Beds24
Yes
Cashfree Payments
Yes
Clock PMS+
No
Gmail
Yes
Instagram
Yes
LINE
Yes
Paytm
Yes
Preno
No
Pricing Details
$6 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Goki
Country
Australia
Website
www.gokitech.com
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
