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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

The automatic speech recognition (ASR) system developed by GoVivace accommodates a variety of English accents and is adaptable to numerous languages, making it versatile for global use. Additionally, this ASR technology is compatible with standard telephony, as well as web and mobile platforms. It efficiently executes voice commands issued to devices such as computers, tablets, smartphones, and telephones, utilizing a microphone for input, which allows for a wide range of applications. The GoVivace ASR engine works by comparing spoken input to an array of predetermined options, converting the verbal communication into text. This array of predetermined options forms the grammar for the application, serving as the critical link between the speaker and the underlying processing system. Remarkably, GoVivace's innovative speech recognition solution operates effectively with minimal grammar requirements, yet it is robust enough to handle extensive grammars for more intricate tasks, showcasing its flexibility and efficiency. Such adaptability makes it suitable for various industries and user needs, further broadening its market appeal.

Description

A powerful speech platform designed to transform applications into Voice Bots, InterpreXer™ adheres to the W3C VoiceXML 2.1 standard, enabling the development of dynamic voice-driven interfaces while being seamlessly integrated with automatic speech recognition (ASR) and text-to-speech (TTS) technologies. This flexible solution can be deployed on standard hardware or cloud virtual machines, allowing for substantial scalability to manage millions of voice bot interactions via telephone. It is fully compliant with the VoiceXML 2.1 guidelines set forth by the W3C. Additionally, users can effortlessly synchronize applications with any customer relationship management (CRM) tools or other backend systems using web hooks. The platform also supports triggering CTI events for leading contact center solutions directly from the bot interface. With the ability to connect to various speech recognition and text-to-speech engines dynamically, businesses enjoy the flexibility to adapt their services according to changing demands. Moreover, it facilitates the deployment of thousands of ports in a distributed, high-availability setting, ensuring that scalability and reliability are readily achievable. This comprehensive system caters to the evolving requirements of modern enterprises, empowering them to enhance customer interactions effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GoVivace

Founded

2009

Country

United States

Website

www.govivace.com

Vendor Details

Company Name

Phonologies

Founded

2001

Country

India

Website

phonologies.com/interprexer/

Product Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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