TekIVR Description

TekIVR (Based on RFC3261) is an Interactive Voice System (IVR), a SIP, for Windows. TekIVR can be used on Microsoft Windows Vista, Windows 7/8/10/11, and Windows 2008-2022 servers. TekIVR's user interface is simple and easy to use. You can create your own IVR scenario using built-in scenario editor. You can choose your own audio files for use in an IVR scenario. TekIVR can also read out texts using TTS (Text to Speech) engine and recognize input via speech recognition. When defining prompts, Speech Synthesis Markup Language can be used. TekIVR supports SAPI and Google Cloud Speech API, Azure Cognitive Services, and MRCPv2 to support TTS and ASR functions. It supports ITU G.711 A.Mu Law, G.722 codecs, and UPnP to support NAT traversal. TekIVR can be used as a proxy between MRCP v2 based applications servers and SAPI Azure, Google Speech based speech engine. MRCP v2 based servers can use TekIVR to access SAPI, Azure, and Google Speech based TTS/ASR services.

TekIVR Alternatives
Routee Reviews
Routee
(2 Ratings)
Routee is an intelligent omnichannel communication platform. (CPaaS), Routee offers advanced Web and API automation for all industry sectors. Routee's services are powered by AMD Telecom's strong infrastructure. They enable businesses to optimize marketing and business processes. -SMS Marketing: Custom-made messages based upon customers' individual preferences -Email Marketing: personalized newsletters and email campaigns based upon audience behavioral data -Transactional email: automated emails to customers regarding important data about their transactions -Marketing Automation: Rich forms & customer data capture. Automate repetitive marketing tasks and track marketing campaigns. -Two factor authentication: A second layer of security that includes fallback via SMS, Voice, Viber, and Missed Call -Cloud IVR: Multilingual capabilities, including the ability to convert speech into text and text to human-sounding text -Push Notifications: personalized web and mobile push notifications based on segmentation.
Learn more
Zadarma Reviews
Zadarma
(12 Ratings)
Business Phone system that doesn't require heavy wiring or hardware. Zadarma offers VoIP and Cloud PBX, CRM, website widgets and integration with top CRM systems. Virtual phone numbers in 100 countries around the globe are available for as low as $2 per month.
Learn more
NICE CXone Reviews
NICE CXone
(2 Ratings)
NICE CXone is a SaaS-based contact centre software that empowers organizations by improving the quality of leads, and reducing client interaction costs. NICE CXone is robust and scaleable. It is built on multi-channel ACD and speech enabled IVR. This allows contact centers to process inbound support requests. Agents can connect seamlessly with customers via multiple channels, including email, voicemail, voicemail, social networks, chat, and voicemail. NICE CXone's key features include predictive dialers, CRM integrations, customer feedback, quality management, workforce optimization and disaster recovery, network connectivity, reporting and analytics, and predictive dialers.
Learn more
Voiso Reviews
Voiso
Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.
Learn more

Pricing

Pricing Starts At:
$548
Pricing Information:
Permanent license, includes 5 channels
Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
KaplanSoft
Year Founded:
2011
Headquarters:
Turkey
Website:
www.kaplansoft.com/tekivr/
Update This Listing

Media

Play Video Service Manager Scenario Editor Settings
Recommended Products
Secure your business by securing your people. Icon
Secure your business by securing your people.

Over 100,000 businesses trust 1Password

Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.
Try it free for 14 days

Product Details

Platforms
Windows
Type of Training
Documentation
Customer Support
Phone Support

TekIVR Features and Options

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

TekIVR User Reviews

Write a Review
  • Previous
  • Next