Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Top luxury brands around the globe rely on Glowing to enhance their customer engagement, foster team collaboration, and stimulate business growth. As a remarkable pioneer in the field, Glowing is continuously broadening its international footprint in major cities to satisfy the increasing demand for its exceptional enterprise-class customer engagement solution, which is essential for navigating today's intricate omni-channel and multi-platform landscapes. By utilizing data and real-time messaging across various platforms, brands can cultivate significant interactions at every stage of the customer journey. The platform allows for seamless management of numerous conversations across multiple messaging channels through automation, while also enabling businesses to mitigate and rectify negative guest experiences by automatically implementing service recovery workflows integrated with vital systems. Glowing provides a cohesive messaging solution that connects with leading technologies, empowering businesses to offer a uniquely differentiated and deeply personalized customer engagement experience. This innovative approach not only enhances customer satisfaction but also contributes to long-term loyalty and brand advocacy.
Description
Our intuitive and automated system transforms customer interactions into outstanding testimonials for your company by soliciting feedback at the most opportune moments. All you need to do is input the customer's details, and let RevuCue handle the rest. You have the freedom to fully tailor RevuCue, from the look of your dashboard to the messaging and layout of your emails, ensuring it aligns perfectly with your brand. Regardless of whether a customer's experience was positive or negative, RevuCue ensures you can react promptly, thanks to its real-time notification system. With the help of our swift alerts, you can express your gratitude to satisfied customers or address any issues that arise promptly. Although acquiring reviews is essential, it can often be a challenging task. Many businesses attempt to engage their customers for feedback, sometimes even offering incentives, yet they often encounter indifference. This disconnect can lead to unfortunate consequences, even when the business has delivered exceptional service. By utilizing our system, you can significantly improve the chances of receiving the praise you deserve.
API Access
Has API
No
API Access
Has API
No
Integrations
Agilysys Analyze
Yes
Amadeus Central Reservations System (CRS)
Yes
Infor CloudSuite Business
Yes
Knowcross
Yes
Salesforce
Yes
Integrations
Agilysys Analyze
No
Amadeus Central Reservations System (CRS)
No
Infor CloudSuite Business
No
Knowcross
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Glowing.io
Founded
2014
Country
United States
Website
glowing.io
Vendor Details
Company Name
RevuCue
Country
United States
Website
revucue.com
Product Features
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No