Compare Glean vs. WRITER

Glean is a Work AI platform designed to help organizations unlock the full value of their enterprise knowledge and data. By connecting workplace applications, documents, conversations, systems, and business processes, Glean creates a unified source of context for employees and AI agents. The platform delivers enterprise search, AI-powered assistants, research tools, content creation capabilities, and workflow automation within a secure environment. Glean’s permission-aware architecture ensures that users only access information aligned with their existing permissions and governance policies. The platform supports a wide range of large language models through its Model Hub, allowing organizations to leverage AI while maintaining security and compliance standards. Glean also provides AI agent orchestration, agent building tools, and automation capabilities that help teams streamline repetitive tasks and accelerate decision-making. Its enterprise-grade governance features include observability, auditability, data protection, and compliance controls. Organizations use Glean to improve knowledge discovery, reduce internal support requests, and increase productivity across departments such as engineering, sales, marketing, support, and HR. Glean helps businesses deploy AI at scale while maintaining security, efficiency, and trusted access to enterprise knowledge.

WRITER is the end-to-end platform for building, activating, and supervising AI agents across the enterprise. It empowers IT and business teams to collaboratively automate work, improve decision making, and scale impact — with full control and governance. Unlike other solutions built exclusively for engineers or business users, the WRITER platform gives anyone the tools to build powerful AI agents. Users can easily connect agents to customer data and systems, map business processes to guide agent behavior, and create and test prompts. They can get started quickly with a library of over 100 prebuilt agents, or build their own using intuitive no-code and pro-code tools. When code is needed, developers can create tools, APIs, and integrations with ease — then make them available to agents through a simple drag-and-drop interface.